4
Aug

USPS Web Site Usability

   Posted by: DungeonMaster   in USPS, web

Gotta love USPS and their web site programmers!  While placing an order at usps.com recently, I diligently followed all of their instructions, particularly with respect to the required fields when setting up the account for billing purposes.  I skipped the “nickname” field because it was not flagged as “required”.  An asterisk was not shown next to the field.  However, if you try to complete the page without creating a “Nickname” for the credit card, you will be prompted to enter a Nickname.

Required Not Required Field

Required Not Required Field

If the field isn’t shown as required then why do I have to fill it in?  Did any one QA the development of the web site?

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This entry was posted on Wednesday, August 4th, 2010 at 6:47 pm and is filed under USPS, web. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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